On 29 Apr 2003, Ditesh Kumar wrote:
demand for our services, it is unfortunate that we are unable to attend
to each and everyone's personal needs.
the poor little things. guess being a monopoly isn't enough, they now want
pity.
We are more than willing to look into your greviences regarding
authentication, downloads, uploads and other ISP related issues, bearing
in mind the following :-
sure. we (worldcare asia) lodged a report yesterday morning, yesterday
afternoon, and physically at the house of internet this morning. still no
resolution to our downed line. yusmar was told that it'll take three
fucking...oops...working days for them to get to it. yep, customer service
at its best.
Alternatively, we do offer SDSL lines which would mitigate such issues.
All enquiries can be directed to our nearest Kedai Telekom.
really ? whooopedy doodah, we have a 1.5Mbps SDSL link, and it's been dead
for the past 30 hours. so what else can you offer us now, telekom, since
your sdsl service is pure crap ?
Should you feel that its really our problem, kindly call us toll free at
1300-88-9515 to speak with our technical specialists (trained on ISP
related issues ONLY). Please bear in mind that we are serving the
nation's needs, so be patience (sic) and things will be resolved.
have your technical specialists been trained to pick up phones, because
when i call it just rings without a reply. and while you're taking time
off from serving the nation's needs, you may want to also serve you
customers. especially customers who power the nation's national
teleconsultation network.
Regards, /\_/\ "All dogs go to heaven."
dinesh@alphaque.com (0 0) http://www.alphaque.com/
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